All posts in Interviews
Call Center Insider: Interview with Tom Rocca, President of SupportSeven
In a bit of a departure from past tradition, your correspondent wanted to include a brief note of introduction for this month’s interview with Tom Rocca, President of SupportSeven. As I was debating what to say, I thought about sharing …
Customer Service & Social Media: Interview with Frank Eliason
Continuing our series of interviews with industry insiders, we are excited to share this interview with Frank Eliason (@FrankEliason). Frank, Citibank’s Senior Vice President of Social Media, has been described
Call Center Insider: Interview with Tim Searcy, CEO of ACCENT Marketing Services
CallMe! IQ is proud to profile Tim Searcy, CEO of ACCENT Marketing Services, in our first feature length interview. Tim has spent 25 years in the direct marketing
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