All posts tagged Hiring

When Performance Trumps Gender Bias: Joint versus Separate Evaluation

Gender-based discrimination in hiring and promotion continues to cause significant problems for companies large and small. In new research, Harvard Business School professor Max Bazeman suggests there are ways to help minimize the impact of gender discrimination such as joint …

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The Future of Hiring: Human Resources, Without the Humans

Is the future of hiring a computer model? There are several companies in the call center space that attempt to utilize a simulation based approach to hiring giving

Want to Improve Customer Service? Treat Your Employees Better

Want to improve your company's customer service? Focus on treating your employees like you would a customer: Companies with exemplary customer service understand that delivering a superior experience for

IKEA: Hiring on Values As Well as Skills

Building a culture focused company can alleviate many human capital problems, such as high turnover or attrition while improving performance and engagement. Ikea, the Swedish furniture retailer, focuses on hiring for cultural

Understand a New Job (Before You Accept It)

It is equally as important to understand the position and company you are applying for a job with as it is for the employer to interview a job

Don’t Let Your Job Search Depress You

Four steps to ensure that you manage your job search and don't let your job search manage you! If you are looking for a job right now, it is

If Unemployment Is So High, Why Is Hiring So Hard?

High unemployment doesn't mean high availability of skilled workers. Bridging the training gap will be critical for bringing down unemployment and righting the ship. This problem is alarmingly widespread

Using Photos in your Resume

Photos of Attractive Female Job Seekers Stir Up HR Jealousy

Interesting research from Harvard Business Review showing that including your picture in a job application might actually hurt the candidates chances for the position. In companies that advertised job

Talent Management Strategy

6 Keys to Effective Call Center Talent Management

In a new article in the MIT Sloan Management Review, Gunter Stahl suggests that top performing companies adhere to a set of talent management principals that guide how

Rude Job Interview

Interview Mistakes: What Not To Do On Your Next Interview

CareerBuilder just published some entertaining results from a new survey highlighting some memorable mistakes people made during a job interview. Needless to say, if you are in the

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