All posts tagged Industry News
Delta Air Lines Takes Flight from Sioux City, Seattle
This week, Delta Air Lines announced the impending closure of its Sioux City and Seattle Reservations Centers. A combined 353 workers – 165 in Sioux City and 188 in Seattle – will be laid off when the call centers cease …
Xerox to Drop ACS Name to Complete Acquisition of Call Center Business
Xerox (NYSE: XRX) acquired ACS in 2010, giving the business services giant a toe in the growing business process outsourcing space. Since the acquisition, ACS has continued to
Top 5 Largest US Call Center Companies
US Call Center companies are headlining news lately with new hiring campaigns and planned growth. As call center jobs return to the US, these employers look to lead
Call It a Week! February 10, 2012
The One-Stop, Week-in-Review for BPO & Call Center News – from a People Perspective – Only at CallMe! IQ. Pacesetters Promotions, Awards and other Advancement Two call center leaders - Marnie Thuecks and
Oracle to Purchase Human Capital Software Firm Taleo
Taleo announced that it is to be acquired by Oracle in a $1.9 billion transaction. Taleo provides tools that help companies manage human resources, recruit employees, and manage issues
Call It a Week! February 3, 2012
The One-Stop, Week-in-Review for BPO & Call Center News – from a People Perspective – Only at CallMe! IQ. Pacesetters Promotions, Awards and other Advancement Andrew Baum was named vice president of call
Call It a Week! January 27, 2012
The One-Stop, Week-in-Review for BPO & Call Center News – from a People Perspective – Only at CallMe! IQ. Pacesetters Promotions, Awards and other Advancement Royal Caribbean was named Business of the Year
Call It a Week! January 20, 2012
The One-Stop, Week-in-Review for BPO & Call Center News – from a People Perspective – Only at CallMe! IQ. Pacesetters Promotions, Awards and other Advancement Eric Roberts was named VP of customer contact
Call Center Capital Shifts from India to Philippines
According to a new New York Times article, the global capital for call centers has shifted from India to the Philippines. In terms of numbers, the Philippines has about
Call It a Week! November 25, 2011
The One-Stop, Week-in-Review for BPO & Call Center News – from a People Perspective – Only at CallMe! IQ. Pacesetters Promotions, Awards and other Advancement Blue Cross and Blue Shield of Minnesota announced
