All posts tagged M&A
Xerox to Drop ACS Name to Complete Acquisition of Call Center Business
Xerox (NYSE: XRX) acquired ACS in 2010, giving the business services giant a toe in the growing business process outsourcing space. Since the acquisition, ACS has continued to operated under the ACS name, but as of the latest quarterly earnings …
Call It a Week! November 18, 2011
The One-Stop, Week-in-Review for BPO & Call Center News – from a People Perspective – Only at CallMe! IQ. Pacesetters Promotions, Awards and other Advancement Jim Dougherty was hired by OMNI Community Credit
Oracle Buys RightNow – Diving Into the Customer Service Space
Oracle (NASDAQ:ORCL) announced today that it has entered into an agreement to acquire RightNow Technologies, Inc. (NASDAQ: RNOW), a leading provider of cloud-based customer service, for $43.00 per share or
ACS, a Xerox Company, to Buy XL World
Affiliated Computer Services (ACS), a division of Xerox (NYSE: XRX), announced plans to purchase XL World, a provider of outsourced business services in Europe. Roberto Montandon, managing director of
Call It a Week!
The One-Stop, Week-in-Review for BPO & Call Center Coverage - from a People Perspective - Only at CallMe! IQ. Pacesetters Awards, Promotions and More TMone celebrates 5 years on Inc.’s Fastest
Express Scripts to buy Medco for $29 billion
Express Scripts, one of the leading providers of of prescription drug benefits services, announced it plans to purchase larger rival Medco Health Solutions, Inc. for $29.1 billion. According to
APAC & NCO to be Combined by One Equity Partners
According to reports, APAC Customer Service & NCO Group are going to be combined by One Equity Partners, the private investment arm of JP Morgan Chase. It is














