Friday 27 Mar 2015
Using Recruitment Process Outsourcing to Reduce Cost Per Hire
September 28, 2011 · No comments
Cost per Hire is a critical metric to monitor for any human resources professional. In…
Read the rest of this entry
Call Center Turnover Problem? Check Your “Span of Control”August 28, 2011 · No comments
Many call centers struggle against high agent turnover, a problem that strains recruiters and threatens...
CallMe! Quick Hit: Are Scorecards & Metrics Killing Employee Engagement?July 14, 2011 · No comments
From time to time, we see a thought-provoking article or blog that we feel would...
Join hundreds of call center and human capital experts in getting the latest news, analysis and insight from CallMe! free in your inbox.