Numbers That Count: Driving Enterprise Performance Through Human Capital Metrics

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Numbers That Count: Driving Enterprise Performance Through Human Capital Metrics”, focuses the business case for Human Capital metrics, what the right metrics are for your organization, the foundational KPIs that every organization should monitor, and how to tell the story behind the data.

 

About CallMe!

CallMe! provides expert support to call centers at every stage of the talent lifecycle – including recruitment, performance management, engagement and retention. Leveraging advanced analytics and processes proven in the real word, we increase call center revenue and reduce operating expense by unleashing the full potential of the workforce.